SPC > Academic Communities > Computer and Information Technology > Computer Support Certificate
  • networking 
    Apply to SPCRequest Info 

Computer Support Certificate

  • Computer Support
    Certificate with Financial Aid Eligibility


    Effective Beginning Catalog Term: Fall 2017 (535)

    The requirements shown below are valid beginning Fall 2017 (535), and may not reflect degree requirements for current students. Current students should visit My SPC and view My Learning Plan to see specific degree requirements for their effective term.

    Program Leadership Information

    Michael Gordon, Professor, 727-341-3011
    Dr. James Stewart, Dean of Technology

    Program Summary

    The Computer Support certificate prepares students to review microcomputer-oriented operating procedures, software applications packages, and hardware in order to select the appropriate information technology equipment for a particular microcomputer-based work environment; install information technology equipment; troubleshoot information technology equipment; and support information technology users.

    This certificate will prepare the student for industry certification exams in CompTIA A+ Essentials and IT Technician (http://certification.comptia.org/a/).

    Credits earned in this certificate program can apply to an Associate of Science degree in Computer Networking.

    The Academic Pathway is a tool for students that lists the following items:
    o the recommended order in which to take the program courses
    o suggested course when more than one option exists
    o which semester each course is typically offered
    o if the course has a prerequisite
    o courses that may lead to a certificate (if offered in the program)

    If you are starting the program this term, click here to access the recommended Academic Pathway.

    If you have already started the program, click here for the archived Academic Pathways.

    Please verify the Academic Pathway lists your correct starting semester.

    Florida CIP Code

    0511100121: Network Support Technician

    Federal CIP Code

    11.1001: Network and System Administration/Administrator.

    Job Related Opportunities

    • Applications System Specialist
    • Computer Operator
    • Computer Repair Technician
    • Computer Sales Person
    • Help Desk Specialist
    • Information Systems Specialist
    • Microcomputer Specialist
    • Office Systems Support Specialist
    • Software Tester
    • Technical Support Specialist
    • User Support Analyst
    • User Support Specialist

    Complete 21 credits - Grade of "C" or better required.

    CET 1171CComputer Repair Essentials3
    CET 1172CComputer Support Technician3
    CNT 1000Local Area Network Concepts3
    CTS 1327Configuring and Administering MS Windows Client3
    CTS 1328Installation, Storage, and Compute with Windows Server3
    CTS 2106Fundamentals of the Linux/Unix Operating Environment3
    CTS 1411Fundamentals of Information Storage and Management3
    Total Credits21
  • Computer support training

    CT iconThis certificate can be your first step in an information technology career. Having a solid foundation and credential in computer support can give you a jump on your long-term goals. This certificate also prepares you for industry certification exams in CompTIA A+ Essentials and CompTIA Network+

  • What You Will Learn

    • Computer hardware and software installation, troubleshooting and configuration
    • Technical and user support
    • Preventative maintenance, system monitoring and security
    • Communication skills and professionalism
  • Careers

    Employment of computer support specialists is projected to grow 18 percent through 2020, as organizations switch to more complex computer equipment and systems that will need to be supported. Demand also will be strong in the health care industry, which is increasingly relying on technology for medical records. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Our program prepares you for entry-level careers as:

    Source: U.S. Bureau of Labor Statistics
  • Continuing Your Education

    This certificate prepares you for the CompTIA A+ and CompTIA Network+ industry certification exams and transfers to our A.S. degree in Computer Networking. This A.S. degree transfers to our bachelor's degree in Technology Management.

    CT to AS to BAS icon