From:                              Nathan Heinze

Sent:                               Monday, October 10, 2011 1:54 PM

To:                                   Janice Thiel

Subject:                          Form Submission (Critical Thinking Activities & Reusable Learning Objects (RLOs))


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Critical Thinking Activities & Reusable Learning Objects (RLOs)

Thank you for submitting your Critical Thinking Activity/RLO idea. Please forward this message and attach any supplemental files (e.g., Handouts, PowerPoints, etc.) to


Title of Critical Thinking Activity/RLO:

Your Answer: Case Problem Solving


Briefly describe or summarize the Activity/RLO:

Your Answer: Students are required to pinpoint the problem presented in a case, describe it, analyze it, and then create and weigh possible solutions before recommending and defending one. They must also document their decision process and reflect on how it could be improved.


Subject Area(s) - Select all that apply:

Your Answer: College of Business, Computer and Information Technology


What is(are) the Major Learning Outcome(s) addressed by this Activity/RLO (from course outline)?

Your Answer: 1.The student will become familiar with actual contemporary business technology management issues. 2.The student will demonstrate an understanding of the general methods and informed ethical approaches for dealing with business technology management issues. 3.The student will develop a potential solution to a business technology management issue. 4.The student will develop a detailed plan to address a real business technology management issue.


What is(are) the Course Objective(s) addressed by this Activity/RLO (stated in performance terms)?

Your Answer: defining a business technology management issue or problem to be solved. researching the issue, in academic and professional publications, the Internet, library resources, etc. determining a specific approach to take in addressing the issue. identifying methods and approaches that have and have not worked in the past and why. assessing relevant approaches to dealing with business technology management issues. identifying likely successful approaches. ranking and ordering a set of solutions. following a structured plan approach to solving the problem. demonstrating the integration of program skills.


Type of Activity/RLO - Select all that apply:

Your Answer: Individual, Small Group


Time - How much time does it take to conduct this Activity/RLO?

Your Answer: Entire Class


List the materials that are necessary to conduct this Activity/RLO:

Your Answer: IT Strategy textbook along with case materials (provided this semester by the book).


Instructions - Give detailed step-by-step instructions on how to conduct this Activity/RLO:

Your Answer: In order to carry out this plan within the Capstone course, we use two team cases, one team case presentation, and four individual assignments that serve as supplemental material to aid the students in their cases (for example, their first assignment is to write a paper on what works and doesn't work in teams/virtual teams and explain how they will implement what they learned). The cases are organized and graded as following: Students form teams of three students each and complete two cases during the 16 week course. The first case is a "practice" case (appr. 10 pages). Students have the first four weeks to complete this. The feedback provided on the first case will help them on the second case. The second case is the "main" case (appr. 20-30 pages), and students will have the rest of the course to finish it. Near the end of the semester, teams must create and deliver a 20 minute PowerPoint presentation detailing their projects. 1.The two Capstone cases are graded based on content (70%), organization (10%), and spelling/grammar/punctuation (20%, download the Writing Rules document at the bottom on the page). The content (70%) are graded according to the following six ARC criteria, each of which is equally weighted: 1. Introduction: Find the core problem(s) and then explain it/them in your own words. 2. Analysis: Compare & contrast possible solutions. 3. Problem Solving: Offer a solution and defend it. 4. Evaluation: Identify the weaknesses of your chosen solution. 5. Synthesis: Suggest ways to improve/strengthen your chosen solution. 6. Reflection: Reflect on your own thought process after completing the assignment. a. "What did you learn from this process?" b. "What would you do differently next time to improve?" The cases are organized as such, using 12 pt font, proper heading/sub-headings, and double-spacing: 1. Cover Page 2. Table of Contents 3. Executive Summary: One page summary of your recommendations. 4. Introduction: Find the core problem(s) and then explain it/them in your own words. 5. Analysis: Compare & contrast possible solutions. 6. Recommendation: This is composed of the Problem Solving, Evaluation, and Synthesis steps above; in other words, you must offer a solution and thoroughly defend it, explaining why it is the best available option, what problems may arise with it during and after implementation, and how you could minimize or eliminate them. 7. Conclusion: One page summary of your project, plus individual reflection portions in which each team member answers the following: a. "What did I learn from this process?" b. "What would I have done differently next time to improve?" 8. List of References: List your references. The cases are scored according to the ARC criteria and are given the following values: 4 equals an A, 3 equals a B, 2 equals a C, 1 equals a D, and 0 equals an F.


List Additional Resources, for example: Web address/URL, Handouts, PowerPoint, etc. Copy/Paste URLs here. Later, when you receive your confirmation message, forward any supplemental files to the QEP Director.

Your Answer: "IT Strategy: Issues and Practices" by McKeen and Smith


SPC established as its definition of critical thinking: The active and systemic process of communication, problem solving, evaluation, analysis, synthesis, and reflection, both individually and in community, to foster understanding, support sound decision-making, and guide action.


Which aspect(s) of critical thinking does this Activity/RLO address? - Select all that apply:

Your Answer: Communication, Problem-solving, Evaluation, Analysis, Synthesis, Reflection


How will this improve our students’ ability to think critically?

Your Answer: It forces them to integrate all aspects of the ARC model in their coursework.


Have you consulted the Activity/RLO Guidelines?

Your Answer: Yes


If you have any questions or comments about this form, please contact Janice Thiel at or call (727) 341-3110