•  Your first class is FREE!

    hospitality left rail

    Considering a career in Hospitality and Tourism Management? To introduce you to our program, we are offering a scholarship to new students that makes your first class FREE.

    Funded by the Pinellas County Hotel/Motel Association, this Foundation Scholarship pays tuition for your first 3-credit Hospitality & Tourism class.

    Apply online to take your first class free. For more information, call Sandy DeCarlo at 727-394-6130.

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SPC > Academic Communities > College of Business > Hospitality and Tourism Management
  • Apply to SPCRequest Info

Hospitality and Tourism Management

  • Jenice Armstead
    Adjunct Faculty, Bach
    EP
    727-712-5230

    April Bailey
    Chair, College of Business
    SE
    727-614-7084

    Sandy Decarlo
    Career Outreach Specialist
    SE
    (727) 394-6130

    Greg Nenstiel
    Dean, College of Business
    EP
    (727) 341-3026
  • Certificates

  • Hospitality and Tourism Management
    Associate in Science

    HMGT-AS

    Effective Beginning Catalog Term: Fall 2017 (535)

    The requirements shown below are valid beginning Fall 2017 (535), and may not reflect degree requirements for current students. Current students should visit My SPC and view My Learning Plan to see specific degree requirements for their effective term.



    Program Leadership Information

    Greg Nenstiel, Dean, (727) 341-3026
    April Bailey, Academic Department Chair, (727) 614-7084

    Program Summary

    Students are exposed to a variety of courses in business administration in addition to hotel management courses, which enables them to make appropriate business decisions. The goal of this program is to prepare successful students for careers in hotels, cruise ships, resorts and restaurants or transferring to a state university in the same discipline. The general college admissions policy applies to all students entering the Hospitality and Tourism Management program.

    Fully transferable to a Bachelor's Degree at University of South Florida - Sarasota/Manatee.

    The Academic Pathway is a tool for students that lists the following items:
    o the recommended order in which to take the program courses
    o suggested course when more than one option exists
    o which semester each course is typically offered
    o if the course has a prerequisite
    o courses that may lead to a certificate (if offered in the program)

    If you are starting the program this term, click here to access the recommended Academic Pathway.

    If you have already started the program, click here for the archived Academic Pathways.

    Please verify the Academic Pathway lists your correct starting semester.


    Graduation Rules

    Complete the support and professional core courses listed in the program with a "C" or higher and a 2.0 overall average.

    AS GENERAL EDUCATION REQUIREMENTS
    Communications - Composition I

    Complete 3 credits from the approved General Education Composition I coursework. Minimum grade of "C" required. This requirement must be completed within the first 24 credits of coursework toward the AS degree.3

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    AS GENERAL EDUCATION REQUIREMENTS
    Social and Behavioral Sciences

    Complete 3 credits from the approved General Education Social and Behavioral Sciences coursework. Minimum grade of "C" required.3

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    AS GENERAL EDUCATION REQUIREMENTS
    Humanities and Fine Arts

    Complete 3 credits from the approved General Education Humanities and Fine Arts coursework. Minimum grade of "C" required.3

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    AS GENERAL EDUCATION REQUIREMENTS
    Mathematics

    Complete 3 credits from the approved General Education Mathematics coursework. Minimum grade of "C" required.3

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    AS GENERAL EDUCATION REQUIREMENTS
    Ethics

    Complete 3 credits from the approved General Education Ethics coursework. Minimum grade of "C" required.3

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    AS GENERAL EDUCATION REQUIREMENTS
    Enhanced World View

    Complete at least one 3-credit course intended to enhance the student's world view in light of an increasingly globalized economy. Minimum grade of "C" required. In some cases, this course may also be used to satisfy another General Education Requirement.

    View Courses

    SUPPORT COURSES
    Communications - Speech (Complete 3 credits)

    SPC 1065Business and Professional Speaking3

    SUPPORT COURSES
    Computer/Information Literacy Competency (Complete 1 course)

    Completion of this requirement satisfies the General Education Computer/Information Literacy Competency Requirement

    MAJOR CORE COURSES
    Complete 42 credits

    ACG 2021Financial Accounting3
    GEB 1011Introduction to Business3
    FSS 2235CIntroductory Food Production Management3
    HFT 1000Introduction to the Hospitality and Tourism Industry3
    HFT 1300Housekeeping Operations3
    HFT 1410Front Office Procedures3
    HFT XXXXEvent Planning3
    HFT 1941Operations and Service Practicum2
    HFT 2265Food Service Operations3
    HFT 2450Hospitality Cost Controls3
    HFT 2600Hospitality Law3
    HFT 2942Hospitality Internship3
    MAN 2340Supervisory Management3
    MAR 2011Principles of Marketing3
    MNA 1751Customer Service I: Developing A Spirit of Customer Service1
    Total Credits60
  • Explore your options

    • SPC's Career Services 
    • My Career Shines - Plan your future with MyCareerShines from the Florida Department of Education
    • SPC Career Pathways - A partnership between SPC and the Pinellas County School Board that gives high school students free college credit for high school and technical programs.

    By the numbers

    • Occupational Outlook Handbook – Job profiles covering hundreds of occupations from the U.S Bureau of Labor Statistics
    • Career One Stop - Tools for job seekers, students, businesses, and career professionals from the U.S. Department of Labor
    • What People Are Asking - Florida job and wage data for specific areas from Florida's Labor Market Statistics Center
  • Your hospitality career awaits

    Get the skills and credentials you need for an exciting career in hospitality and tourism management. Students in this program are highly recruited for employment at local, national and international companies in a growing and dynamic industry.

    Our Associate in Science degree in Hospitality and Tourism Management and certificate programs can help boost your strengths and career options as a manager in the hospitality industry. Courses cover supervision, cost control, sanitation, laws governing the food and beverage and hospitality industries, customer service, front office procedures and food service operations.

    All of our certificates transfer to the A.S. degree, which transfers to our bachelor's degree in Sustainability Management.

    CT to AS to BAS icon
  • What You Will Learn

    • Management theory and supervisory development
    • Guest experiences and marketing
    • Decision making and leadership
    • Organizational, communications and human relations skills
    • Legal and ethical requirements of the profession
  • FSS 2235C   Introductory Food Production Managementcredits: 3

    This course is designed to provide students with fundamental knowledge and skill in basic and intermediate commercial food production management. Included are basic principles and techniques of commercial food preparation, management of resources, use of commercial recipes, use and care of commercial equipment and evaluation of food products. The course includes safety and sanitation practices in commercial food operations.

    HFT 1000   Introduction to the Hospitality and Tourism Industrycredits: 3

    This course is an introduction to the many facets of the hotel-motel and food service industries. The course includes a study of the history, scope and innovations in the industry. The course includes guest lectures from the industry and visits to local hospitality establishments. Students will see the advantages of the hospitality and tourism industry as a career path.

    HFT 1210   Supervision in the Hospitality Industrycredits: 3

    This course provides training on the skills necessary for supervising employees and the interpersonal skills required between employers and employees. It discusses motivation, communication skills for effective leadership and managing conflict in the hospitality industry.

    HFT 1300   Housekeeping Operationscredits: 3

    This course presents a systematic approach to managing housekeeping operations in the hospitality industry. Emphasis is placed on the role of the housekeeping department and understanding the managerial skills necessary to efficiently operate this department.

    HFT 1410   Front Office Procedurescredits: 3

    This course is designed to acquaint the student with front office procedures. Topics include: hotel organizations; front office responsibilities; front office accounting; check-out settlement; night audit; planning and evaluating operations; and revenue management.

    HFT 1500   Marketing in the Hospitality Industrycredits: 3

    This course is designed to develop marketing understanding in the hospitality industry. Topics include: segmentation and the hospitality industry; positioning in line with consumer preferences; the channels of distribution; marketing in perspective; marketing research; sales; advertising; public relations; promotions; data base marketing; packaging; strategic hospitality marketing; individual guest behavior; guests of tomorrow; marketing data and information systems.

    Prerequisite: HFT 1000

    HFT 1941   Operations and Service Practicumcredits: 2-3

    This course enables students to enhance workplace skills through supervised practical experience. In addition the student must complete assignments including a term project. This course requires practical work experience or participation in a formalized internship program in an approved segment of the hospitality/restaurant industries. Faculty makes regular appraisals of the learning progress through on-site visitations and consultations with supervisors. Sixty industry work hours equals one credit hour.

    HFT 2265   Food Service Operationscredits: 3

    This course covers the basic principles of food service operations with topics including: menu development; dining service styles and procedures; beverage service styles and procedures; service equipment and supplies; facility layout, d'ecor, cleaning and maintenance; casual/theme restaurants; banquets and catered events; room service; food service in related hospitality facilities such as academic, military and quick food.

    Pre or Corequisite: HFT 2450

    HFT 2276   Club and Resort Operationscredits: 2

    This course provides an overview of club and resort operations. Club topics include: the club board and its general manager; service excellence in clubs; leadership in club operations; quality management systems; strategic management in clubs; marketing clubs; club financial management; club computer systems; golf operation in clubs; club fitness, aquatics and tennis operations. Resort topics include: major recreational activities; personnel organization and human relations; front-of-the-house management; plant and grounds maintenance; security and safety; risk management; the expectations of the resort guest and how the guest differs from a typical hotel guest.

    Prerequisite: HFT 1000

    HFT 2450   Hospitality Cost Controlscredits: 3

    This course is the study of cost controls for food and beverage operations, purchasing, receiving, storage, preparation and service. Emphasis is on controlling, analyzing costs, and using financial management techniques.

    Prerequisite: HFT 1000 and

    HFT 2600   Hospitality Lawcredits: 3

    This course is designed to acquaint students with the legal aspects of hotel, food and travel acquisition. The student will learn: historical legal definitions and the court system; the legal relationships of the innkeeper-guest; the legal obligations of a hotel to a guest; the "duty" owed guests by the owner; the liabilities and right of restaurateurs and beverage operators and emerging areas of concern.

    HFT 2750   Convention and Group Management and Marketingcredits: 3

    This course defines the scope and segmentation of the convention and group business market, describes marketing and sales strategies to attract markets with specific needs and explains the operational techniques to meet these needs as part of the meeting and convention business.

    Prerequisite: (HFT 1000

    HFT 2942   Hospitality Internshipcredits: 3

    This course enables students to enhance workplace skills through supervised practical experience. Sixty (60) industry work hours equal one credit hour. In addition, the students must complete assignments as well as a term project. Faculty make regular appraisals of the learning progress through on-site visits and consultations with supervisors.

    Prerequisite: HFT 1941 with a minimum grade of C and Approval of the department

    MNA 1751   Customer Service I: Developing A Spirit of Customer Servicecredits: 1

    This course is designed to assist those who deal with clients either face-to-face or through electronic media. Students will examine the role of customer service as a competitive business strategy, explore the role of communication in building customer relationships, and be introduced to techniques for dealing with difficult customer situations including challenges that can be produced by generational, linguistic and cultural diversity

    MNA 1760   Customer Service II: Developing Exceptional Customer Servicecredits: 1

    This course is designed to develop increased proficiency with the skills and behaviors necessary to deliver quality customer service in even the most difficult situations. Participants will explore and classify levels of customer service, learn the value of consistently exceeding customer expectations, recognize different communication styles customers may have, practice techniques for handling objections and asking for feedback, reinforce active listening skills, and use probing questions to identify additional service opportunities. Participants will also be introduced to basic phone selling skills.

    Prerequisite: MNA 1751 or program director approval

  • Careers

    Our programs prepare you for employment as:

    You'll find people with a hospitality and tourism management background working for airlines, convention and visitors' bureaus, corporate food service, country and yacht clubs, cruise lines, hotels and resorts, restaurants, time share companies, tourism companies and trade show and exposition companies.