St. Petersburg College is committed to providing prompt and fair resolution of all student concerns. This site will help guide you through St. Petersburg College’s procedures to submit your complaints for resolution.
A complaint can range from an experience with, or treatment by, a college employee to a matter relating to college facilities. There are two types of complaints:
The complaint site is not intended to address student grievance and appeal issues. Students interested in submitting a grievance or appeal should visit the college’s appeals page per the college’s procedure. This site is not intended for sexual harassment or discrimination claims. Use the College's procedures for Sexual Harassment and Discrimination claims.
When submitting a complaint, please provide as much information as you can. More information on the student complaint procedure is available on the Board of Trustees website.
Federal regulations and State laws require that public colleges in The Florida College System have processes for students, employees, and applicants to file complaints against any respective college. In almost every situation, the college’s process for resolving complaints must be followed first. Before contacting the State Division of Florida Colleges, please read SPC’s policies and procedures for filing complaints. File a complaint with the Florida Department of Education.
Distance education students who live outside of Florida and have completed the internal institutional grievance process and the applicable state grievance process may appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process page.
St. Petersburg College P.O. Box 13489St. Petersburg FL 33733-3489727-341-4772