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Help Desk Support Specialist Certificate

  • CT iconThis certificate prepares you to work in a help desk support position where you will work on installing, configuring, managing and monitoring hardware and software applications in a stand-alone or networked environment. You will be provided with ongoing user support skills in the field of information technology. Courses in this program are not eligible for financial aid.

    Continuing your education

    This certificate transfers to our A.S. Degree inInformation Technology, which transfers to our bachelor’s degree in Technology Development and Management.


  •  Employment of computer support specialists is projected to grow 17 percent through 2022 as organizations upgrade hardware and software. Growth will be highest in firms that support cloud-computing technology. Growth should also be strong in healthcare fields. Our program prepares you for entry-level careers as:

    • Applications System Specialist
    • Help Desk Specialist
    • Technical Support Specialist
    • User Support Analyst

    Source: Bureau of Labor Statistics

  • View Curriculum
  • What you will learn

    • Installing hardware and software applications
    • Configuring hardware
    • Managing and monitoring stand alone and network systems