|
SPC > Emergency Response Guide

Emergency Response Guide

  • Responding to emergencies

    When faced with a fire, medical emergency, explosion, hazardous materials spill or act of violence:

    • Warn others about the emergency
    • Evacuate the area if necessary
    • Seek protective cover if necessary

    Call 911 and give the operator:

    • The type of emergency
    • Your location – campus, building, room number
    • The location of the emergency
    • Your name
    • The telephone number from which you are calling

    Do not hang up until the 911 operator obtains all the necessary information

    After calling 911, call SPC Security Dispatch at 2560 from a college phone or 791-2560 from a cell or other phone. Tell security you have called 911 and give them the same information you gave the 911 operator.

  • Injury or sudden illness

    1. Call 911 to request an emergency medical response. Give the 911 operator:

    • The type of emergency
    • Your location – campus, building, room number
    • The location of the emergency
    • Your name
    • The telephone number from which you are calling

    Do not hang up until the 911 operator obtains all the necessary information

    2. After calling 911, call SPC Security Dispatch at 2560 from a college phone or 791-2560 from a cell or other phone. Tell security you have called 911 and give them the same information you gave the 911 operator.

    3. Do not attempt to move an injured person. This could aggravate the injury and cause confusion for the rescuers responding to the location.

    4. Stay with the injured person until EMS arrives. Try to keep the injured person talking to maintain alertness.

    5. Ask someone nearby to direct EMS to you.

  • Evacuation procedures

    Do not use elevators for evacuation.

    If there is a fire, smoke is the greatest danger. Always stay low where the air is less toxic and visibility is greater.

    1. Remain calm
    2. Close doors and windows if possible, but leave them unlocked for search teams
    3. Assist injured or disabled persons to a designated rescue waiting area
    4. Use the nearest, safest route to the designated evacuation area. Be alert for hazards (smoke, debris, flames) and move quickly to the outside
    5. Move away from the building
    6. Do not block entrances
    7. Do not block elevators
    8. Do not permit re-entry to the building until an emergency services official confirms it is safe
    9. Report any missing persons to emergency personnel
    10. Do not release any information about students, staff or the status of the emergency situation to the media, family, friends or the public. Direct all such inquiries to the Provost’s Office, Marketing & Public Information (341-3352) or the Command Center if one has been established
    11. If requested, assist emergency personnel. Otherwise, remain calm and stay clear of emergency operations.
  • Fire or explosion

    Smoke is the greatest danger in a fire. Always stay low where the air is less toxic and visibility is greater.

    1. If the fire alarm system was not activated automatically, go to the nearest pull station and activate the alarm

    2. Leave the building and advise others to do the same

    3. Call 911 and give the operator:

    • The type of emergency
    • Your location – campus, building, room number
    • The location of the emergency
    • Your name and title
    • The telephone number from which you are calling

    Do not hang up until the 911 operator obtains all the necessary information

    4. Assist injured or disabled persons to a designated rescue waiting area

    5. Report any missing persons to emergency personnel

    6. Provide fire officials with information on the origin of the fire/explosion (chemical reaction, gas leak, etc.)

    If you become trapped:

    1. If a phone is accessible, call 911 to report your location and situation. State your name, college campus/site, location (building and room number) and the type of emergency. Stay on the
    line until you are told to hang up.

    After calling 911, call SPC Security Dispatch at 2560 from a college phone or 791-2560 from an outside phone. Tell Security you have called 911 and give them the same information.

    2. If a window is available, place a “HELP” sign on it or hang an article of clothing out the window as a marker for rescue crews. Stay near the floor and shout at regular intervals. Do not panic.

    3. If there is no window, stay close to a door near the floor and shout at regular intervals to alert rescuers. Do not panic.

  • Hazardous materials spill or release

    Hazardous materials can cause illness, injury or death and can harm the environment. A prompt and correct response is essential.

    1. If there are injuries or an immediate threat to life, evacuate the area and call 911. Give the operator:

    • The type of emergency
    • Your location – campus, building, room number
    • The location of the emergency
    • Your name and title
    • The telephone number from which you are calling

    Do not hang up until the 911 operator obtains all the necessary information.

    2. Treat unidentified substances or vapors as hazardous until it can be determined they are not hazardous. Remain calm. Evacuate all persons from the spill area (see Evacuation Procedures). Assist injured or disabled persons to a safe location.

    3. Close doors and secure the area. Do not re-enter. Prohibit entry by others not involved in handling the emergency.

    4. After calling 911, call SPC Security Dispatch at 2560 from a college phone or 791-2560 from an outside phone. Tell security you have called 911 and give them the same information.

    5. Stand by to provide information to SPC staff and emergency services personnel. Provide copies of Material Safety Data Sheets (MSDS) for known hazardous materials.

    6. Do not attempt to initiate spill clean up or containment actions. These actions are to be performed only by trained HAZ MAT responders.

  • Bomb threat

    If you observe a suspicious object, package or what you believe could be a bomb on campus, do not touch it. Remain calm. Clear the area and immediately call Security Dispatch at 2560 from a college phone or 791-2560 from an outside phone. State your name, campus and location (building and room number). If you receive a bomb threat by telephone: Try to remain calm and keep the caller on the line as long as possible. Ask someone nearby to notify Security Dispatch at 2560 from a different college phone or 791-2560 from an outside phone that there is a bomb threat caller on the line.

    Note the following:

    • Time of the call
    • Age and gender of the caller
    • Speech pattern, accent, distinguishing vocal characteristics
    • Emotional state of the caller
    • Background noise

    Remain calm and ask the caller the following questions (take notes if possible):

    • When is the bomb going to explode?
    • Where is the bomb located?
    • What kind of bomb is it?
    • What does it look like?
    • Why did you place the bomb?
    • What is your name, or what do you want to be called?
    • Do you have a complaint against the college or do you represent an organization?
    • What can the college do to correct the complaint?
    • Where are you calling from?
    • Do you know that innocent people will be hurt?

    Call Security Dispatch at 2560 from a college phone or 791-2560 from an outside phone as soon as the call has ended. Campus Security will contact law enforcement and the Provost’s Office. Employees are asked only to make a cursory inspection of their areas for suspicious objects and report the location of the objects to security.

    • Do not touch anything
    • Do not open or close any drawers or doors
    • Do not turn any lights on or off
    • Do not use cell phones or two-way radios
    • Do not activate the fire alarm for evacuation
  • Suspicious mail and packages

    Suspicious mail and packages are defined as:

    1. Packages that are discovered in locations where they would not be expected under normal conditions

    2. An item that appears out of place and cannot be identified or traced to someone or some activity

    Examples: an unlabeled chemical container, briefcase, luggage, book bag, closed box with no identifiable markings located near entrance ways, exits, hallways, cafeteria or vending areas, student lounge or outside buildings.

    Response to suspicious mail or package

    1. Do not panic. It is important for all of your actions to be careful and deliberate.

    2. Do not move or disturb the item.

    3. If you know or suspect the item to be an explosive device or to contain a hazardous substance, isolate the area and evacuate all personnel from the immediate area or building.

    4. Do not permit re-entry until the potential for personal injury has been eliminated.

    5. Contact Security Dispatch at 2560 or 791-2560 and your supervisor as soon as possible.

    6. If you cannot reach security or your supervisor, call 911 immediately from a landline telephone. Do not use cell phones, two-way radios or any other electronic device.

    When in doubt and an immediate decision must be made:

    • Call 911
    • Isolate the area
    • Evacuate the area/building
    • Prevent re-entry

     

  • Hostile person(s)

    When a person(s) exhibits hostile actions, e.g. hostile confrontation, person with a weapon, active shooter or similar type of threat, immediately call 911 and Security Dispatch at ext. 2560 from a college phone or 791-2560 from an outside phone or cell phone. Do not try to engage or separate combatants. Await the arrival of security and/or local police.

    GET OUT

    • Move quickly, don’t wait for others to validate your decision
    • Leave belongings behind
    • Survival chances increase if you are not where the hostile person is or to go where he can’t see you

    CALL OUT

    Call 911 and give the operator:

    • Type of emergency
    • Location – campus, building, room number
    • Location of emergency
    • Your name and title
    • The telephone number from which you are calling
    • The number of combatants, description, and type of weapons

    HIDE OUT

    • If a hostile person is between you and the exit remain in place and hidden
    • Avoid places that might trap you or restrict movement

    KEEP OUT

    • Find a room that can be locked with objects to hide behind
    • Lock the door or stockade the door with heavy objects
    • Turn out lights, become totally silent
    • Turn off noise producing devices
    • Call 911 if you can without alerting the hostile person

    SPREAD OUT

    • If two or more of you, DO NOT huddle together
    • Quietly develop a plan of action in the event the hostile person enters
    • Remain calm

    TAKE OUT

    • Assume the hostile person’s intentions are lethal
    • Develop a survival mindset that you have “what it takes” to survive
    • You must be prepared to do whatever it takes to neutralize the threat
    • Throw things, yell, use improvised weapons
    • If two or more of you, make a plan to overcome the hostile person
    • Do the best that you can – choose to survive

    Wait for local police or security to assist you out of the building.

  • Shelter in place

    An event that prohibits a person from leaving a building when hazardous materials have been released into the atmosphere or involves a hostile person.

    General Guidance

    • Immediately get all persons inside to an interior room. Persons outdoors should proceed to the closest building unless it is the affected building
    • Check hallways for any persons and get them inside also
    • Move away from windows and have persons move against a wall not visible from the classroom door or windows
    • Shut and lock all windows and close exterior doors
    • Close vents to ventilation systems if possible. (Facilities staff will turn off ventilation systems as quickly as possible.)
    • In case of a hostile intruder, instruct all persons to remain calm and quiet, and listen for special instructions. Stay in place until an “All Clear” is given by safety or administrative personnel
  • Power outage

    During a power outage:

    1. Remain calm. If your visibility is limited, it is safer to stay where you are and wait for assistance
    2. If you cannot leave your area and a phone is available, call Security Dispatch 2560 from a college phone or 791-2560 from an outside phone and tell Security Dispatch your name, campus, location (building and room number), report the outage and advise them if you need special assistance

    If you become trapped in an elevator

    Activate the alarm button and remain calm. Use the Emergency Call Box to notify the alarm monitoring company of your location and need for assistance.

    Wait for assistance. Do not try to force the door open. Serious injury can occur when attempting to exit from an elevator that is not operating properly.

    During a power outage, confusion can be avoided if you remain calm and await the college administration’s decision and announcement regarding the need to evacuate and/or cancel classes. Decisions will be announced to employees and students to prevent further confusion.

  • Weather emergencies

    Weather radios have been provided to each college site to alert employees and  students that severe weather (thunderstorms, high winds and tornadoes) may be  approaching. This system is designed for early evacuation of portable buildings and similar vulnerable areas before the approach of high winds, tornadoes or other severe weather. The radios receive weather warnings and emergency broadcasts from the National Weather Service.

    Thunderstorm

    During lightning:

    • Power down computers and turn off other electrical equipment
    • Do not touch or unplug electrical cords
    • Avoid water fixtures, telephone lines and any electric-conducting materials
    • Stay inside

    Tornado safety

    Tornado watch – Conditions are favorable for tornadoes to form. If you are in a portable building or trailer, prepare to relocate to a permanent building.

    Tornado warning – A tornado has been spotted in your area. Tornado warnings will be announced by e-mail and verbal communications. When a tornado warning is issued, all attention should be directed toward protecting life, not property.

    1. If you are in a portable building or trailer, move to a permanent building
    2. Do not seek shelter in a gymnasium, auditorium or similar type of building with a free-span roof
    3. If you are on an upper level of a multistory building, move to a lower level
    4. Stay away from exterior walls, doors, windows and items that might fall from above
    5. Move to an interior area of the building and take cover under a sturdy object or next to an interior wall. Cover your head and face with your hands and arms

    Tropical storm/flood threat/hurricane threat

    When the college closes because of a tropical storm, rain or flooding, or hurricane threat, the following activities must be completed by each department before releasing faculty and staff:

    1. Back-up computer hard drives. Secure disks, CDs and DVDs in zip-lock bags and take duplicate copies off site. Place portable hard drives/flash drives in zip-lock bags or move off site.
    2. Unplug computers, printers and other electrical appliances.
    3. Move contents from bottom drawers of desks and file cabinets in case of flooding.
    4. Move all equipment, books, papers and other valuables off the floor in case of flooding.
    5. If necessary, relocate equipment and other valuables to a higher floor. Be sure that equipment and other valuables that are moved outside your office are tagged for easy identification and retrieval.
    6. If relocation to a higher floor is difficult or impossible, cover and/or seal equipment and other valuables with plastic.
    7. In lab areas subject to flooding, store sensitive apparatus and glassware.
    8. Attend to critical utility-dependent processes and make arrangements for back-up supply.
    9. Ensure all hazardous chemicals and biohazard materials and wastes are properly protected.
    10. Check contents of refrigerators and set to coldest setting.
    11. Empty trash receptacles of items likely to rot.
    12. Take home all personal items of value.
    13. Close and latch all windows. Close and lock all doors.
    14. Monitor the radio/television for additional information or call the college information number at 727-341-4772 or 866-822-3978. Additional information can be found at the SPC disaster Preparedness site
      spcemergency.com.
    15. Move all equipment, books, papers and other valuables away from windows, off the floor and to interior areas of the building. Be sure that equipment and other valuables that
      are moved outside your office are tagged for easy identification and retrieval.
    16. Clear desktops, tables and exposed horizontal surfaces of materials subject to damage.
    17. Close and latch all filing cabinets.
  • Reporting suspicious behavior

    St. Petersburg College has adopted threat assessment procedures developed by the U.S. Department of Education and the U.S. Secret Service in a collaborative effort to help school and college campuses reduce violence and create safe climates.

    Report suspicious behavior by students, employees or visitors to the Provost’s Office:

    • Caruth Health Education Center, Provost Office, 727-341-3666 or 341-3602
    • Clearwater Campus, Provost Office, 727-791-2475 or 791-2492
    • EpiCenter, Security Dispatch, 727-719-2560
    • Seminole Campus, Provost Office, 727-394-6111 or 394-6109
    • St. Petersburg/Gibbs Campus, Provost Office, 727-341-4656 or 341-4349
    • SPC Allstate Center, Provost Office, 727-341-4530 or 341-4143
    • SPC Downtown, Provost Office, 727-341-4245 or 341-7966
    • SPC Midtown, Communications, 727-341-7158
    • Tarpon Springs Campus, Provost Office, 727-712-5742 or 712-5720

    Or call Security Dispatch at 727-791-2560

    Early warning signs

    It is not always possible to predict behavior that will lead to violence. However, educators and sometimes students can recognize certain early warning signs. In some situations, and for some students, different combinations of events, behaviors and emotions may lead to aggressive rage or violent behavior toward themselves or others. A good rule of thumb is to assume that these warning signs, especially when they are presented in combination, indicate a need for further analysis (threat assessment) to determine an appropriate intervention.

    The National School Safety Center identified the following behaviors that could indicate a student’s potential for harming him/herself or others, based on a recent study.

    1. Severe social withdrawal
    2. Excessive feelings of isolation and being alone
    3. Excessive feelings of rejection
    4. Being a victim of violence
    5. Feelings of being picked on and persecuted
    6. Expressions of violence in writings and drawings
    7. Poor or deteriorating performance
    8. Uncontrolled anger
    9. Pattern of impulsive, intimidating or bullying behavior
    10. History of disciplinary problems
    11. Prejudicial attitudes and intolerance for differences
    12. Affiliation with gangs
    13. Access to, possession of, or use of firearms, explosives or weapons
    14. Threats of violence when angry
    15. Preference for books or videos with violent themes
    16. Background of substance abuse, including alcohol
    17. Few or no close friends
    18. Often depressed and has significant mood swings
    19. Has threatened or attempted suicide
    20. Displays cruelty to animals