How can we help? How can we help?

How can we help?

How can we help? How can we help?

General Student Technology Resources

Welcome to our collection of student tutorials and guides at St. Petersburg College, encompassing essential topics such as SPC Email, Office 365, password issues, and more. These resources have been curated to provide you with comprehensive guidance and support, empowering you to navigate SPC's email system, utilize Office 365 tools effectively, address password-related concerns, and gain proficiency in various other areas critical to your academic success.

About the ​Technical Support Center

The ​Technical Support Center effectively and efficiently provides access and availability of IT support services to the ​satisfaction of all our customers by providing an informative and supportive first point of contact, and to assist all our customers in resolving IT issues that are affecting their ability to use the technology services that are offered at SPC. ​​​

SPC Email

Throughout your entire SPC journey, your school email account will play a crucial role in your experience, serving as a vital communication channel. Be sure to regularly check your SPC email and consider setting up forwarding to your personal email for convenience and accessibility.

Passwords

Protecting your personal information is of utmost importance at St. Petersburg College. Remember to create strong, unique passwords for your SPC accounts and refrain from sharing them with anyone to ensure the security and privacy of your academic and personal data.

Multi-Factor Authentication

To enhance the security of your SPC accounts, requires students to utilize multifactor authentication (MFA). By using MFA, you add an extra layer of protection, ensuring that only authorized individuals can access your SPC accounts, even if your password is compromised.

Office 365 and One Drive

St. Petersburg College students have access to Office 365, which provides a comprehensive suite of productivity tools such as Word, Excel, and PowerPoint, allowing you to create and collaborate on documents seamlessly. Additionally, OneDrive, included with Office 365, offers cloud storage that enables you to securely store and access your files from anywhere, ensuring convenience and flexibility in your academic pursuits.

Student MyCourses Tutorials

Welcome to our collection of student tutorials specifically tailored to the MyCourses (D2L Brightspace) platform, which serves as St. Petersburg College's online learning platform. These tutorials will equip you with the necessary knowledge and skills to navigate MyCourses, access course materials, engage in online discussions, submit assignments, and utilize various tools and features to enhance your overall online learning experience at SPC.

Navigating MyCourses

Welcome to this section housing a compilation of tutorials specifically designed to guide you through navigating MyCourses (D2L Brightspace) and effectively utilizing its key tools. Explore these tutorials to enhance your understanding and proficiency in maximizing the functionality of MyCourses for a seamless online learning experience.

Student Tools (in Course Home)

Within this section, you will find tutorials that comprehensively cover the usage of Student Tools and provide guidance on effectively communicating with your instructor via email within MyCourses. These tutorials aim to equip you with the knowledge and skills needed to leverage these features for optimal engagement and communication throughout your academic journey.

MyCourses Email

In this section, you will find tutorials that specifically focus on utilizing the MyCourses email system. These tutorials provide detailed guidance on how to effectively navigate and utilize the email functionality within MyCourses, enabling seamless communication between students and instructors. Explore these tutorials to enhance your proficiency in using the MyCourses email system for effective correspondence.

Discussions

Within this section, you will find tutorials that encompass comprehensive information on various aspects of discussions in MyCourses. These tutorials provide guidance on creating discussions, replying to them, as well as subscribing and unsubscribing to stay updated on relevant discussions. Explore these tutorials to gain the necessary knowledge and skills to actively participate in and manage discussions within the MyCourses platform.

Dropboxes (Submitting Assignments)

In this section, you will find tutorials that provide valuable information on the process of submitting assignments through dropboxes and accessing feedback within MyCourses. These tutorials offer step-by-step guidance on how to effectively submit your assignments, as well as how to view and interpret the feedback provided by instructors. Explore these tutorials to enhance your understanding of the assignment submission and feedback process in MyCourses.

Quizzes and Exams

Within this section, you will find tutorials that offer comprehensive information on the quizzes tool within MyCourses. These tutorials cover how instructors utilize this tool to assign quizzes, tests, or exams to students. Explore these tutorials to familiarize yourself with the quizzes tool and gain the necessary knowledge to effectively navigate and complete assessments within MyCourses.

Calendars in MyCourses

Welcome to our collection of student tutorials focusing on the Calendar tool in MyCourses (D2L Brightspace). These tutorials are designed to provide you with the necessary knowledge and skills to effectively utilize the Calendar tool, enabling you to organize and manage your academic schedule and deadlines with ease.

MyCourses Notifications

Welcome to our collection of student tutorials dedicated to the Notifications tool and options within MyCourses (D2L Brightspace). These tutorials are designed to help you understand and configure the notification settings, ensuring that you receive timely updates and stay informed about important course announcements, deadlines, and activities.

Tracking Your Progress

Welcome to our collection of student tutorials focused on tracking your progress within MyCourses (D2L Brightspace). These tutorials will guide you through the various tools and features available to monitor your academic journey, empowering you to stay on top of your coursework, track your achievements, and make informed decisions to ensure success.

ePortfolio

Welcome to our collection of student tutorials dedicated to the ePortfolio tool within MyCourses (D2L Brightspace). These tutorials are designed to assist you in leveraging the ePortfolio tool to showcase and curate your academic accomplishments, reflections, and growth, empowering you to create a comprehensive digital portfolio that reflects your unique educational journey.

Student Awards and Certificates

Welcome to our collection of student tutorials focused on the Student Awards and Certificates features within MyCourses (D2L Brightspace). These tutorials will guide you through the process of exploring and utilizing these features to recognize your academic achievements, receive certificates of completion, and showcase your accomplishments within the MyCourses platform.

Zoom Student Guides

Welcome to our collection of student tutorials dedicated to utilizing Zoom for your classes. These tutorials are designed to provide you with the necessary knowledge and skills to effectively navigate Zoom's features, allowing you to participate in online classes, engage in virtual discussions, and collaborate with your peers and instructors seamlessly.

Honorlock

Welcome to our collection of student tutorials focused on utilizing the Honorlock AI proctoring tool for your proctored assessments. These tutorials aim to familiarize you with the features and functionality of Honorlock, providing guidance on how to successfully navigate the proctoring process and ensure a smooth and secure experience during your online exams.

Respondus Lockdown Browser and Monitor

Welcome to our collection of student tutorials focused on utilizing the Respondus Lockdown Browser and Monitor proctoring tools for your proctored assessments. These tutorials aim to familiarize you with the features and functionality of Respondus Lockdown Browser and Monitor, providing guidance on how to successfully navigate the proctoring process and ensure a smooth and secure experience during your online exams.

Pulse Mobile App for MyCourses

Welcome to our collection of student tutorials dedicated to the MyCourses (D2L Brightspace) Pulse mobile application. These tutorials will guide you through the features and functionality of the Pulse app, enabling you to conveniently access course materials, receive timely notifications, engage in discussions, and stay connected with your coursework while on the go.

Groups in MyCourses

Welcome to our collection of student tutorials focused on accessing groups within MyCourses (D2L Brightspace). These tutorials will provide you with step-by-step guidance on how to effectively navigate the platform and access your assigned groups, allowing you to collaborate, communicate, and engage with your peers for group projects, discussions, and assignments.

College Success Information

Discover a comprehensive collection of resources curated to support students in becoming successful learners at SPC. From time management techniques and study strategies to online communication tips and digital literacy resources, this collection equips students with the necessary tools to excel in their academic pursuits.

College Skills Overview

Many students face challenges on the path to reaching their academic and career goals.

Being a Successful Online Learner

Welcome to our collection of student tutorials and guides aimed at empowering you to become a successful online student at St. Petersburg College. These resources will provide you with valuable insights, strategies, and practical tips to excel in your online courses, manage your time effectively, engage in online discussions, leverage digital tools, and navigate the virtual learning environment with confidence and success.

Motivation

It's going to get tough. How will you keep going? These resources will help you develop and maintain your personal motivators.

Ready to Learn

How to take control of your life. No.....really. These tips will help you in and out of the classroom. These are the top resources we have identified to help you prepare to succeed in college.

Stress Management

College life can be very stressful. Do you have the skills you need to both cope with that stress and know when to get help.

Study Skills

Good study habits lead to success. Not intelligence. Not luck. Effective and efficient studying will help you succeed and these tips will help you build your study skills.

Support and Space

Factors outside of school can affect your experience at school. Do you have the right setup? Check these resources for tips on setting things up for success.

Technology

Snapchat, text, and Instagram won't be used in class. Are you ready for spreadsheets, statistical software, and formatting with APA or MLA? These resources can help prepare you with critical software skills.

Time Management

You've only got 24 hours. How will you spend it? Check these resources for proven time management tips. These are the top resources we have identified to help you improve your time management skills.

Test Anxiety

Test anxiety is when your anxiety prevents you from showing the professor what you have learned and know. It is not the same as being anxious during a test because you are unprepared or do not understand the material. Although both the test anxiety and the unprepared student will be anxious in the test situation, the causes, and therefore the solutions, differ.

Student Support Resources

At SPC, we offer an array of student support resources, ranging from MySPC access to tutoring services, career guidance, mental health support, and disability accommodations, all aimed at fostering an environment where every student can thrive and achieve success.

MySPC Student Guides

MySPC serves as the college's secure, online hub for accessing your academic details, including registration, financial aid, and course grades. Within MySPC you'll encounter an array of digital tools designed to facilitate schedule planning, financial aid monitoring, graduation status tracking, career exploration, and much more.

Student IDs

Your SPC photo ID allows you to check out library materials, attend student events, use our computer labs and work out at our wellness centers. Your ID also gets you into some special and cultural events free and allows students free bus transportation on Pinellas Suncoast Transit Authority (PSTA) buses.

Frequently Asked Questions

Welcome to our comprehensive collection of frequently asked questions (FAQs) tailored to address the specific needs of both new and continuing students at St. Petersburg College (SPC). These organized lists cover a wide range of topics, providing essential information and answers to common queries, ensuring that both new and continuing students have access to the necessary resources and guidance to navigate their academic journey at SPC successfully.

Getting started at St. Petersburg College

Welcome to our compiled list of technology tools and resources specifically tailored to address the most frequently sought-after information by new students at St. Petersburg College. These resources encompass essential topics such as student email accounts, learning management systems, online library resources, technical support services, and more, providing new students with a comprehensive guide to familiarize themselves with the technological tools and resources available to support their academic journey at SPC.

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